Make a Referral

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Bundall  ·  Telehealth Australia-wide


Information for GPs & referrers

A Gold Coast psychology clinic currently accepting new referrals

Everything you need to decide whether Vitality Unleashed is the right place for your patient — what we treat, who is available, how telehealth works, our fees and rebates, and how to send a referral. If you would rather skip ahead, you can upload a referral now.

Accepting new referrals — appointments usually available the same week
Both psychologists have current availability, in person and by telehealth.

Vitality Unleashed consultation room in Bundall, Gold Coast

No waitlist at present

Current availability

We are a small practice and we keep this page current, so you can refer with a realistic sense of when your patient will be seen.


Accepting referrals
Ashley Gilmour
Principal Clinical Psychologist

Adults, adolescents and children. Trauma and PTSD, eating and feeding disorders, anxiety, depression, OCD, grief, and complex or co-occurring presentations. Also couples and family work.

Typical wait
Same week


Accepting referrals
Kaitlin Briski
Psychologist

Anxiety, depression, stress and burnout, adjustment difficulties, grief and loss. A lower session fee, and so a smaller out-of-pocket gap.

Typical wait
Same week


Accepting referrals
Tegan Tudor
Accredited Practising Dietitian

Eating disorders, disordered eating and body image, and cardiovascular and chronic-condition nutrition — working alongside our psychologists where both are indicated.

Typical wait
Same week

Availability last reviewed 15 August 2026 · Wait times are indicative and can change week to week.

Scope of practice

What we treat

Adults, adolescents and children — as individuals, couples and families.

Mood & anxiety

Depression, anxiety and stress, panic, social anxiety, health anxiety, burnout and adjustment difficulties, bipolar disorder.

Trauma & PTSD

Single-incident and complex trauma, PTSD, childhood adversity, and trauma and belief reprocessing.

Eating & feeding disorders

Anorexia nervosa, bulimia nervosa, binge eating disorder, orthorexia, muscle dysmorphia and body image concerns — with psychology and dietetics working together under an Eating Disorder Plan.

OCD & related

Obsessive-compulsive disorder, intrusive thoughts, perfectionism and compulsive behaviours.

Grief, loss & life transitions

Bereavement, prolonged grief, separation, illness and identity change.

Also available

Couples and family therapy, and psychology for athletes and high-performing professionals.

Note that Medicare does not rebate couples or relationship counselling.

So you don’t refer twice — who we cannot see
Department of Veterans’ Affairs (DVA) referrals for new clients
NDIA-managed NDIS participants — we are not a registered NDIS provider (plan-managed and self-managed are welcome)
Patients requiring acute inpatient or crisis care
We are a private, non-bulk-billing practice

Unsure whether a presentation is a good fit? You are welcome to call and talk it through before you refer.

Assessment referrals

Psychometric testing, diagnosis and reports

If your patient needs a formal assessment rather than therapy, we hold a library of validated instruments and can provide a written report for you, for school, or for workplace and funding purposes.

Please indicate on your referral that an assessment is being requested, and what question you want answered — it helps us select the right battery and quote accurately.

See the full test library →

Autism (ASD) assessment
ADHD assessment
Learning & academic difficulties
Intellectual functioning & IQ
Memory, attention & executive functioning
Adaptive functioning
Mood, trauma & personality

In person & online

Telehealth across Australia

Same clinicians, same rebates

Telehealth sessions attract the same Medicare rebates as in-person sessions under a current plan, and run for the same full 50 minutes.

Useful when access is the barrier

Helpful for patients who are rural or remote, working shifts, without transport, caring for children, or too unwell to travel.

In person in Bundall

Upton Professional Suites, Level 1, 105 Upton Street, Bundall QLD 4217 — central to Southport, Surfers Paradise, Broadbeach, Robina and Ashmore.

Two minutes, no phone call needed

How to refer

1

Choose the right plan

A Mental Health Care Plan, an Eating Disorder Plan, or a GP Chronic Condition Management Plan — the table below sets out what each one unlocks. A plan is not required to be seen; it is only required for your patient to claim a rebate.

2

Include the essentials

Your usual referral letter is fine. What helps us most:

Patient name, date of birth and contact details
Presenting concerns and relevant history
Current medications
Any risk information we should know before first contact
The plan itself, and the number of sessions referred
Whether you are requesting therapy, assessment, or dietetics

3

Send it

Upload it through our secure referral form — it takes a couple of minutes and accepts attachments up to 20MB. If your practice software sends by fax, our number is (07) 5676 6522.

Upload a referral →

What each plan unlocks
10
Mental Health Care Plan

Up to 10 rebated psychology sessions per calendar year (January–December).

Commonly six sessions initially, with a review before the seventh, then a further review after ten.

40 + 20
Eating Disorder Plan

Up to 40 rebated psychology sessions plus up to 20 dietitian sessions within the 12-month referral period.

Reviews after sessions 10, 20 and 30. A psychiatrist consultation is required between sessions 1 and 20.

5
GP Chronic Condition Management Plan

Up to 5 rebated allied health sessions per calendar year, shared across all allied health providers — you decide the split.

Replaced the CDM/EPC plan from 1 July 2025. A team care arrangement is no longer required — a current plan and referral letter is enough.

Private practice · not bulk-billed

Fees, rebates and the gap

So you can set your patient’s expectations before they leave your room. All psychology sessions run a full 50 minutes.

ClinicianInitialSubsequentMedicare rebateGap
Ashley Gilmour
Principal Clinical Psychologist
$370$350$149.05$200.95
Kaitlin Briski
Psychologist
$290$270$101.55$168.45
Tegan Tudor
Accredited Practising Dietitian
$180$105$63.40$41.60

Gap shown is for a subsequent session with a current plan. Rebates apply from 1 July 2026 and are indexed by Medicare each 1 July. The dietitian rebate is a set amount per session of 20 minutes or longer, regardless of length.

Same-day claiming

Where we hold a current referral and Medicare details, we lodge the claim the same day via Tyro Health Online. Rebates are usually back within 1–24 hours on business days.

Other funding accepted

Private health extras, WorkCover Queensland, CTP and income-protection insurers, professional sporting bodies, and plan-managed or self-managed NDIS.

Pre-paid appointments

Appointments are paid in full no later than three business days beforehand. Worth mentioning to patients for whom this may be a barrier.

After you refer

What happens next

01
We contact your patient

Usually within a few business days, to arrange a first appointment. Your patient can also book online themselves at any time.

02
You hear back from us

With your patient’s consent, we can provide progress updates or a written report to support your plan reviews.

PLACEHOLDER — state here whether report fees apply, matching the note still open on the Make a Referral page.

Urgent concerns
If you are worried about safety

We are not a crisis service. Please flag any risk clearly on the referral so we can prioritise it. If there is immediate risk, patients should call 000, or Lifeline on 13 11 14.

Referrer questions

Frequently asked

Are you accepting new referrals?

Yes. Both psychologists and our dietitian have current availability, and new patients can usually be offered an appointment the same week, in person in Bundall or by telehealth.

Do you bulk bill?

No — we are a private practice. With a current plan, your patient claims the Medicare rebate and pays the gap. The gap is $200.95 per subsequent session with our Principal Clinical Psychologist and $168.45 with our Psychologist.

Does my patient need a referral to be seen?

No. Patients can self-refer and book directly. A referral and current plan are only needed for them to claim a Medicare rebate.

Can you see patients outside the Gold Coast?

Yes — we offer telehealth Australia-wide, with the same Medicare rebates as in-person sessions under a current plan.

Will I receive a report back?

With your patient’s consent, we can provide progress updates or a written report to support your plan reviews. Please tell us on the referral if you would like correspondence back.

Can you see children and adolescents?

Yes — we see children, adolescents and adults, and provide family and couples work. Paediatricians and psychiatrists are also welcome to refer.

How do I refer for an ADHD or autism assessment?

Send your usual referral and note that an assessment is being requested, along with the question you want answered. Assessment is not rebated under a Mental Health Care Plan, so we will quote before booking.

Submit a referral

Upload your referral letter and your patient’s plan through the secure form below. It takes a couple of minutes and accepts attachments up to 20MB. We’ll confirm receipt and be in touch to arrange first contact.

Referral (GPs & Referrers)
What type of referral is this?
What is the referral for?
0 of 200 max words
Anything you would normally put in an email — for example how urgent the appointment is, whether you would like us to call you to discuss the referral, or anything else relevant.

Maximum file size: 20MB

Ready to refer?

Upload your referral in a couple of minutes and we will take it from there. If you would like to talk a patient through first, you are welcome to call — our line is answered by a digital assistant that will take your details.

Upton Professional Suites, Level 1, 105 Upton Street, Bundall QLD 4217 · Fax (07) 5676 6522 · Telehealth Australia-wide