File Release Request

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FAQs
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For Doctors · Submit an Enquiry or Request · Bundall  ·  Telehealth Australia-wide
09 File Release Request Fee applies · consent form required +

Use this form to request the release of clinical records, reports, or relevant information from your file to a third party, such as a GP, specialist, school, workplace, insurer, or other health professional.

Requests for file release must be made by the client, or by a person with the legal authority to act on the client’s behalf. Appropriate written consent and full payment of the invoice is required before any information can be released.

Please note that file releases are subject to professional, ethical and legal obligations, including privacy legislation and clinical judgement regarding what information is appropriate to share. Some requests may require clarification, and processing timeframes may vary depending on the nature and volume of the information requested.

Once submitted, your request will be reviewed and actioned in line with our clinic’s policies. Once authorised, we will email you a File Release Consent Form to complete along with an invoice for payment. The total fee invoiced before the file is released will be determined by the size of the file to be released.

All file releases incur a file release fee for all clients and third parties, and we cannot proceed with actioning file release requests without this form being completed first. We do not accept file release requests sent to us via email.
File Release Request
Who is completing the form?

Your Details of Who is Completing the Form

Your Name
Your Name
First Name
Last Name

Client's Details

Client's Name
Client's Name
First Name
Last Name
What documents are you requesting copies of?
0 of 200 max words

Maximum file size: 20MB

Who will we be invoicing the File Release invoice to?

Payer Details

Payer's Name
Payer's Name
First Name
Last Name

File Recipient Details (if you have not already provided these contact details earlier in this Form). If you have not already provided these details, you MUST complete this section.

Your Name
Your Name
First Name
Last Name
Consent & Acknowledgement