Medicare Rebate Not Received

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For Doctors · Submit an Enquiry or Request · Bundall  ·  Telehealth Australia-wide
06 Medicare Rebate Not Received Existing clients · rebate follow-up +

If you have not received the Medicare rebate/s for any of your attended appointments into your or the Claimant’s bank account, please check the following before completing this form:

1Your bank account details registered with Medicare are correct
2You have a current Medicare card
3You have a valid Medicare referral for our services, and the attended consultation date/s are not prior to the date of the referral
4You have not maxed out attended sessions for the calendar year for that referral type across all providers and clinics (maximum 10 for psychology under MHCP; maximum 40 for psychology under EDMP; maximum 5 for psychology under CDMP)
5That you have not received a Medicare statement with the receipt we emailed you following your attended appointment — if you have received this statement you will need to contact Medicare first, as we do not have permission to do this on the Claimant’s behalf

If you are still of the view that you should have received your Medicare rebate and have not, please proceed with the form below. We can then check our client management system to identify why the rebate has not been received, and will email you the outcome within 2 business days.

Process Medicare Rebate

Client's Details

Client's Name
Client's Name
First Name
Last Name

Add all appointment dates for which the Medicare rebate/s have not been received

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Do you have a Doctor Medicare referral that you have not yet provided to us?

Maximum file size: 10MB

Is the Client younger than 14 years old?

Claimant's Details (The person who has the Child Client on their Medicare Card)

Claimant's Legal Name
Claimant's Legal Name
First Name
Last Name
By submitting this form, you consent to the collection and use of your information in accordance with our Privacy Policy. Information is stored securely and accessed only by authorised clinic staff.